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Platinumlist Membership Terms and Conditions

Membership Terms and Conditions

Welcome to Platinumlist Membership — your all-access pass to extra perks.

These Terms explain how Membership works, what benefits you get, and how subscriptions and renewals are handled. 


The following Terms and Conditions govern the Platinumlist Membership service (“Platinumlist Membership”), which is provided by Platinumlist Processing LTD (“Platinumlist”, “we”, or “us”). These Terms apply to all individuals (“Users”, “you”, or “your”) who access or use the Platinumlist website (Platinumlist.net) or the Platinumlist mobile application available on iOS, Android, or other supported platforms (collectively, the “Platinumlist Platform” or “Platform”).

By subscribing to the Platinumlist Membership, you confirm that you have read, understood, and agreed to these Terms, together with Platinumlist’s Terms of Use,  Privacy Policy, and any additional policies or notices that may apply (collectively, the “Platinumlist Terms”).

The Platinumlist Membership is a subscription-based service available through the Platform, subject to availability in specific jurisdictions. 


  • Membership Fee & Renewal

  • 1.1 To become a Member, you must subscribe to the Platinumlist Membership and pay the applicable fee displayed on the Platform (“Membership Fee”).

    1.2 The Platinumlist Membership renews automatically based on the selected plan (monthly, six-months, or yearly), unless cancelled through the Platform prior to the renewal date.

    1.3 The Membership Fee will be charged to the payment method selected during the registration. If a payment fails, Platinumlist may attempt to collect payment using any alternative payment method explicitly authorized and stored in your account. The renewal period remains aligned with the original renewal schedule. 

    1.4 Platinumlist reserves the right to approve or decline any Membership application at its reasonable discretion.

    1.5 You may receive communication relating to your Membership regardless of notification preferences.

    1.6 Trial or promotional Memberships may be offered from time to time and are  governed by these Terms otherwise stated. 

    1.7 Platinumlist will make reasonable efforts to notify Members prior to any changes to the Membership Fee. Where required by applicable law, Members will be notified of such changes in advance, and continued use after renewal constitutes acceptance of the updated charges. 


    2. Membership Cancellation & Refunds

    2.1 You may cancel your Membership at any time through your account settings. Cancellation must occur prior to the auto-renewal date in accordance with the timelines communicated on the Platform. 

    2.2 Upon cancellation, your Membership will not renew, and you will continue to receive Benefits until the end of the current paid period.

    2.3 If you cancel a six-month or yearly prepaid Membership, you are entitled to a pro-rata refund for full unused calendar months remaining after the cancellation date. Any partially used month is non-refundable. Refunds will be processed to the original payment method within a reasonable timeframe, subject to payment processor requirements.  

    2.4 Monthly Membership fees are non-refundable once charged, including for partial months, unless otherwise required by applicable law. 

    2.5 No refunds will be issued where Benefits have been misused or abused, except where required under applicable. 


    3. Benefits

    3.1 As an active Member, you may receive access to certain benefits (“Benefits”), which may include:

    • Early access to tickets for selected events, as a Membership Benefit, subject to availability and event organizer terms

    • Exclusive discounts or special pricing on selected tickets

    • Members-only offers or experiences, where applicable

    3.2 Any applicable discounts will be clearly notified to Members on the Platform at the time of browsing or purchasing eligible tickets.

    3.3 All Benefits are subject to availability, event-specific terms, and organizer conditions, and are offered at Platinumlist’s reasonable discretion.

    3.4 Platinumlist may amend, remove, or introduce Benefits from time to time, and any such changes will be reflected on the Platform. 

    3.5 Platinumlist does not guarantee the availability of any Benefit for events or at all times.

    3.6 Eligible Benefits will be applied automatically at checkout where applicable.

    3.7 Memberships and Benefits are non-transferable unless expressly permitted by Platinumlist.


    4. Suspension & Termination

    4.1 Platinumlist may suspend or terminate a Membership or delete a user account if determines, acting reasonably, that the Member has engaged in fraud, harassment, abusive behaviour, provided false or misleading information, violated these Terms, or breached applicable laws or regulations.

    4.2 Where fraudulent activity is identified, Platinumlist may notify the affected account prior to deletion, where appropriate and permitted by law. No prior notice is required where security, legal compliance, or Platform integrity is at risk.

    4.3 Platinumlist may terminate a Membership where reasonably necessary and in accordance with applicable law. Where termination occurs without fault by the Member, Platinumlist may issue a pro-rata refund where appropriate and in accordance with applicable law. 


    5. Indemnity & Limitation of Liability

    Nothing in these Terms shall limit or exclude liability where such limitation or exclusion is not permitted under applicable law

    5.1 You agree to indemnify and hold harmless Platinumlist and its affiliates from claims, losses, damages, expenses arising from your breach of these Terms or misuse of the Platform.

    5.2 To the fullest extent permitted by applicable law, Platinumlist disclaims all warranties relating to the Membership and Benefits and shall not be liable for indirect, incidental, or consequential damages.

    5.3 Subject to applicable law, your primary remedy for dissatisfaction with the Membership is to discontinue use of the service, to the extent permitted by law.


    6. Data Protection

    6.1 Platinumlist processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), as further described in the Privacy Policy. 


    6.2 Consent to Personal Data Processing

    By creating an account or subscribing to the Platinumlist Membership, you expressly consent to the collection, use, storage, and processing of your personal data by Platinumlist for the purposes of providing the Membership services, processing payments, delivering Benefits, communicating with you, improving the Platform, and complying with legal obligations, in accordance with applicable data protection laws of the United Arab Emirates and Platinumlist’s Privacy Policy.

    7. General Terms


    7.1 These Terms remain in effect until the Membership expires or is cancelled. 


    7.2 All Intellectual Property Rights in the Membership service belong to Platinumlist, or its licensors. 


    7.3 You are responsible for maintaining accurate account information and safeguarding your account credentials.


    7.4 Platinumlist’s failure to enforce any provision does not constitute a waiver.


    7.5 Platinumlist may update these Terms from time to time. Where required by applicable law, Users will be notified of material changes in advance. Continued use after such changes constitutes acceptance. 


    7.6 Notices and communications will be provided through the Platform, email, or in-app notifications.


    7.7 Nothing in these Terms creates a partnership, agency, or employment relationship. 


    7.8 Platinumlist is not liable for delays or failures caused by events beyond its reasonable control.


    7.9 These Terms are governed by the laws of the Republic of Cyprus, and the competent courts of the Republic of Cyprus shall have exclusive jurisdiction, without prejudice to any mandatory consumer rights under applicable law. 


    7.10 Nothing in these Terms shall limit any mandatory rights that a consumer may have under applicable law


    7.11 In case of conflict, these Membership Terms prevail over general Terms of Use regarding Membership functionality.



    8. Support & Communications


    8.1 Members may contact support through the help or contact features available on the Platform. 


    8.2 Members are responsible for keeping contact details up to date. 


    8.3 Platinumlist is not responsible for communications not received due to incorrect or outdated information. 

    رجوع
    Platinumlist Membership Terms and Conditions
    Membership Terms and Conditions

    Welcome to Platinumlist Membership — your all-access pass to extra perks.

    These Terms explain how Membership works, what benefits you get, and how subscriptions and renewals are handled. 


    The following Terms and Conditions govern the Platinumlist Membership service (“Platinumlist Membership”), which is provided by Platinumlist Processing LTD (“Platinumlist”, “we”, or “us”). These Terms apply to all individuals (“Users”, “you”, or “your”) who access or use the Platinumlist website (Platinumlist.net) or the Platinumlist mobile application available on iOS, Android, or other supported platforms (collectively, the “Platinumlist Platform” or “Platform”).

    By subscribing to the Platinumlist Membership, you confirm that you have read, understood, and agreed to these Terms, together with Platinumlist’s Terms of Use,  Privacy Policy, and any additional policies or notices that may apply (collectively, the “Platinumlist Terms”).

    The Platinumlist Membership is a subscription-based service available through the Platform, subject to availability in specific jurisdictions. 


  • Membership Fee & Renewal

  • 1.1 To become a Member, you must subscribe to the Platinumlist Membership and pay the applicable fee displayed on the Platform (“Membership Fee”).

    1.2 The Platinumlist Membership renews automatically based on the selected plan (monthly, six-months, or yearly), unless cancelled through the Platform prior to the renewal date.

    1.3 The Membership Fee will be charged to the payment method selected during the registration. If a payment fails, Platinumlist may attempt to collect payment using any alternative payment method explicitly authorized and stored in your account. The renewal period remains aligned with the original renewal schedule. 

    1.4 Platinumlist reserves the right to approve or decline any Membership application at its reasonable discretion.

    1.5 You may receive communication relating to your Membership regardless of notification preferences.

    1.6 Trial or promotional Memberships may be offered from time to time and are  governed by these Terms otherwise stated. 

    1.7 Platinumlist will make reasonable efforts to notify Members prior to any changes to the Membership Fee. Where required by applicable law, Members will be notified of such changes in advance, and continued use after renewal constitutes acceptance of the updated charges. 


    2. Membership Cancellation & Refunds

    2.1 You may cancel your Membership at any time through your account settings. Cancellation must occur prior to the auto-renewal date in accordance with the timelines communicated on the Platform. 

    2.2 Upon cancellation, your Membership will not renew, and you will continue to receive Benefits until the end of the current paid period.

    2.3 If you cancel a six-month or yearly prepaid Membership, you are entitled to a pro-rata refund for full unused calendar months remaining after the cancellation date. Any partially used month is non-refundable. Refunds will be processed to the original payment method within a reasonable timeframe, subject to payment processor requirements.  

    2.4 Monthly Membership fees are non-refundable once charged, including for partial months, unless otherwise required by applicable law. 

    2.5 No refunds will be issued where Benefits have been misused or abused, except where required under applicable. 


    3. Benefits

    3.1 As an active Member, you may receive access to certain benefits (“Benefits”), which may include:

    • Early access to tickets for selected events, as a Membership Benefit, subject to availability and event organizer terms

    • Exclusive discounts or special pricing on selected tickets

    • Members-only offers or experiences, where applicable

    3.2 Any applicable discounts will be clearly notified to Members on the Platform at the time of browsing or purchasing eligible tickets.

    3.3 All Benefits are subject to availability, event-specific terms, and organizer conditions, and are offered at Platinumlist’s reasonable discretion.

    3.4 Platinumlist may amend, remove, or introduce Benefits from time to time, and any such changes will be reflected on the Platform. 

    3.5 Platinumlist does not guarantee the availability of any Benefit for events or at all times.

    3.6 Eligible Benefits will be applied automatically at checkout where applicable.

    3.7 Memberships and Benefits are non-transferable unless expressly permitted by Platinumlist.


    4. Suspension & Termination

    4.1 Platinumlist may suspend or terminate a Membership or delete a user account if determines, acting reasonably, that the Member has engaged in fraud, harassment, abusive behaviour, provided false or misleading information, violated these Terms, or breached applicable laws or regulations.

    4.2 Where fraudulent activity is identified, Platinumlist may notify the affected account prior to deletion, where appropriate and permitted by law. No prior notice is required where security, legal compliance, or Platform integrity is at risk.

    4.3 Platinumlist may terminate a Membership where reasonably necessary and in accordance with applicable law. Where termination occurs without fault by the Member, Platinumlist may issue a pro-rata refund where appropriate and in accordance with applicable law. 


    5. Indemnity & Limitation of Liability

    Nothing in these Terms shall limit or exclude liability where such limitation or exclusion is not permitted under applicable law

    5.1 You agree to indemnify and hold harmless Platinumlist and its affiliates from claims, losses, damages, expenses arising from your breach of these Terms or misuse of the Platform.

    5.2 To the fullest extent permitted by applicable law, Platinumlist disclaims all warranties relating to the Membership and Benefits and shall not be liable for indirect, incidental, or consequential damages.

    5.3 Subject to applicable law, your primary remedy for dissatisfaction with the Membership is to discontinue use of the service, to the extent permitted by law.


    6. Data Protection

    6.1 Platinumlist processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), as further described in the Privacy Policy. 


    6.2 Consent to Personal Data Processing

    By creating an account or subscribing to the Platinumlist Membership, you expressly consent to the collection, use, storage, and processing of your personal data by Platinumlist for the purposes of providing the Membership services, processing payments, delivering Benefits, communicating with you, improving the Platform, and complying with legal obligations, in accordance with applicable data protection laws of the United Arab Emirates and Platinumlist’s Privacy Policy.

    7. General Terms


    7.1 These Terms remain in effect until the Membership expires or is cancelled. 


    7.2 All Intellectual Property Rights in the Membership service belong to Platinumlist, or its licensors. 


    7.3 You are responsible for maintaining accurate account information and safeguarding your account credentials.


    7.4 Platinumlist’s failure to enforce any provision does not constitute a waiver.


    7.5 Platinumlist may update these Terms from time to time. Where required by applicable law, Users will be notified of material changes in advance. Continued use after such changes constitutes acceptance. 


    7.6 Notices and communications will be provided through the Platform, email, or in-app notifications.


    7.7 Nothing in these Terms creates a partnership, agency, or employment relationship. 


    7.8 Platinumlist is not liable for delays or failures caused by events beyond its reasonable control.


    7.9 These Terms are governed by the laws of the Republic of Cyprus, and the competent courts of the Republic of Cyprus shall have exclusive jurisdiction, without prejudice to any mandatory consumer rights under applicable law. 


    7.10 Nothing in these Terms shall limit any mandatory rights that a consumer may have under applicable law


    7.11 In case of conflict, these Membership Terms prevail over general Terms of Use regarding Membership functionality.



    8. Support & Communications


    8.1 Members may contact support through the help or contact features available on the Platform. 


    8.2 Members are responsible for keeping contact details up to date. 


    8.3 Platinumlist is not responsible for communications not received due to incorrect or outdated information.